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The NI Pension Service Project Equality Screening Form

Purpose

  • To establish a single Northern Ireland Pension Centre by spring 2012 with an organisational structure and process design that supports the delivery of high quality customer service.
  • To achieve a greater alignment of the two benefits, through a move to a single site so strategically assisting the Social Security Agency in responding to the anticipated changes to both State Pension and Pension Credit.
  • To facilitate more effective streamlining of staffing structure for both services in the medium to longer term.
  • To facilitate more effective business continuity planning which enables a greater flexibility of resources.
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