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Child Maintenance Service

If you need to contact the office you can:

Business Hours:

Lines open:
Monday to Friday: 8am to 8pm;
Saturday: 9am to 5pm

Child Maintenance Choices

Phone: 0800 028 7439 or 0800 783 8416 (minicom)
This number only operates from 9.00 am - 5.00 pm, Monday to Friday)
Text:  Text ‘Choices’ to 66101 for a call back

Write to the office at:

If you don't have an existing case or your case is on the 2012 Scheme:

Child Maintenance Service
PO Box 252
GL17 1AP

If your case is on the 1993 or 2003 Scheme:

Northern Ireland Child Maintenance Service
Mail Handling Site A
WV98 1SX

Statutory Maintenance Service

General enquiries
0845 608 0022 or 0345 608 0022
If your case started before 3 March 2003
0845 713 9896 or 0345 713 9896
If your case started after 3 March 2003
0845 608 0022or 0345 608 0022
If your case is on the 2012 Scheme
0845 266 8978 or 0345 266 8978


How to get there:

This is a map of the Child Support Agency office in Great Northern Tower, and the surrounding area. If you cannot read or understand this map clearly, please telephone the number on this page for directions.

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