Medical Expenses Incurred in the European Community (EC)
A valid EHIC (formerly E111) covers the costs of medical expenses when visiting any EC country.
European Community (EC) Nationals, Nationals of Iceland, Liechtenstein and Norway, and stateless persons or refugees who reside permanently in the UK can obtain medical treatment while on temporary visits to other EEA countries only. The EEA applies to all EC countries and Iceland, Liechtenstein and Norway.
Treatment is provided on the same basis as a resident of the country they are visiting.
The cost of repatriation from anywhere in the world is not covered under any legislation, and must remain the responsibility of the customer (or their insurance company).
Claims can be made via post, telephone or the Internet.
Application forms are available at the Post Office.
Telephone claims should be made on the following number:
0845 6062030
For more information and Internet applications please visit the Department of Health website:
Enquiries regarding medical expenses incurred in non-EC countries should be referred to:
Department of Health International Division Room 320 Richmond House 79 Whitehall London SW1 2NS Tel: 0207 2104850
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