Change of Address - Carer's Allowance

In the event of a change of address the customer should contact Disability and Carers Service to inform us of their new address and to confirm that they are still providing at least 35 hours caring per week for the person they look after.

If the customer is being paid by Cheque and they wish to change their Post Office®, they should complete a form P80MA at their new Post Office®, they should notify the Disability and Careers Service immediately as Cheque payments are only redeemable at the Post Office® stated on the cheque.

If the customer is being paid direct into a bank, building society or Post Office® card account they should also inform Disability and Carers Service in writing of any changes to their account details, i.e. sort code or account number.

Respite care is when the carer and/or the disabled person are admitted to either a hospital, residential care home or nursing home, because they need to be looked after for a short period of time.

In the event of a temporary change of address into respite care the carer should notify Disability and Carers Service of the change.

Carer's Allowance may cease immediately but could continue to be paid for up to 12 weeks. Continued payment of Carer's Allowance will depend on the customer's circumstances and those of the disabled person during the 26 weeks prior to admission to hospital, residential care or nursing home.

The disabled person must be in receipt of Attendance Allowance, Disability Living Allowance (middle or highest rate for help with personal care) or Constant Attendance Allowance (at or above the normal maximum rate with an Industrial Disablement Benefit or basic (full day) rate with a War Disablement Pension.

If the customer is being paid by cheque and they wish to temporarily change their Post Office® they should complete a form P80MA at their new Post Office®, they should notify the Disability and Careers Service of the new Post Office® details at least 5 working days prior to the Monday pay day.

Carer's Allowance may continue in payment for up to 4 weeks depending on the customer's circumstances and those of the disabled person they care for, during the last 26 weeks.

If the customer is being paid by Cheque and they wish to temporarily change their Post Office® they should complete a form P80MA at their new Post Office®, they should notify the Disability and Careers Service of the temp Post Office® at least 5 working days in advance of the Monday pay-day.

Further details and advice can be obtained from Disability and Carers Service.