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 Home  > Social Security Agency  > Customer Service  > Customer complaints guidance  > Customer complaints leaflets 

Customer complaints or comments

The Making a comment or complaint leaflet (PDF 156KB) gives a step by step guide to making a complaint.

Other languages available

The Customer complaints leaflet can be downloaded in other languages by using the links below.  Some of these files may take some time to download.
Customer complaint leaflet - Arabic                    Customer complaints leaflet - arabic text (PDF 119KB)
Customer complaints leaflet - chinese                    Customer complaints leaflet - chinese text (PDF 1.85MB)
Customer complaints leaflet - Portuguese                   Fazer um comentário ou reclamação (PDF 109KB)
Customer complaints leaflet - Spanish                    Haciendo un comentario o queja (PDF 108KB)
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