Appeals Service
We provide administrative support to the independent tribunals set up by legislation to hear appeals against decisions made by the Decision Makers in the
- Social Security Agency;
- Child Support Agency;
- Inland Revenue;
- Northern Ireland Housing Executive;
- Rates Collection Agency.
We do this by
- Issuing the relevant papers to all parties;
- Arranging the date, place and time of hearing;
- Providing administrative support to the Tribunal;
- Issuing decisions;
- Arranging to have record of proceedings/ statement of reasons completed.
Read about appeals procedure. This will tell you what happens when your appeal has been forwarded to us Location
Appeals are heard at 16 locations across the province:
- Belfast
- Ballymena
- Banbridge
- Armagh
- Coleraine
- Downpatrick
- Newtownards
- Newry
- Omagh
- Cookstown
- Craigavon
- Londonderry
- Dungannon
- Enniskillen
- Limavady
- Strabane
Standards of Service
We are committed to providing you with a high standard of service and treat all of our customers fairly and equally. Your race, ethnic origin, age, gender, sexual orientation, religious beliefs or any disability you have will not affect how we treat you. If you believe you have not been treated fairly, you can make a complaint, and we will make every effort to correct and improve our service.
Help us by being considerate when you are dealing with our staff and other customers in our waiting areas. This will enable us to give everyone fair and equal treatment.
Contact us
We welcome and value your opinions or suggestions that help us to improve the service we give. If you have any comments please contact the Appeals Service Belfast |
